Bristol based legal expenses provider ARAG has established a single claims, underwriting and sales support case management unit (CMU) for ATE business.
The CMU will handle all scheme business which makes up the vast majority of ARAG’s ATE business and will be headed by Paul Hurley in his newly created role of Director & Head of ATE.
On announcing the changes Paul said “We carried out a review of our processes both pre and post LASPOA and our conclusion is, that by combining the knowledge and skills of claims, underwriting and sales support it will benefit our customers in terms of improved service through a single multifunctional unit”
ARAG has won numerous awards for its ATE products and services, most recently being crowned ATE Insurance Provider of the Year. “We need to continue to build on our success and this new unit will take us to the next level, which our customers have come to expect from an award winning company” added Paul.
ARAG’s ATE products cover all areas of personal injury, personal and commercial contract, and insolvency disputes.