Liverpool-based law firm, Bartletts Solicitors, is implementing the Proclaim Case Management Software solution from Eclipse Legal Systems.
Established in 1860, Bartletts Solicitors employs over 60 staff at eight offices across the north west region. Boasting a nationwide reputation for providing trusted legal assistance and superb client care, the firm provides a full range of legal services to both corporate and private clients.
To further strengthen this position, and as part of a strategy to continually invest in the latest technologies, Bartletts Solicitors has implemented Proclaim throughout its personal injury team.
Proclaim will provide a central secure platform across all 8 offices ensuring a consistent approach to each personal injury case. As part of the solution, the personal injury team at Bartletts Solicitors will have instant desktop access to Proclaim’s A2A (application-to-application) tools for processing Portal claims for both RTA (road traffic accident) and EL / PL (employer liability /public liability).
The firm will monitor and analyse ongoing performance using Proclaim’s integrated reporting toolkit. Its inbuilt functionality will facilitate the easy creation of custom automated management reports – allowing trends to be spotted and empowering the management team to quickly make informed operational and growth decisions.
Mike Craven, practice manager at Bartletts Solicitors, comments:
“Client care is our highest priority; it’s at the forefront of everything we do. Proclaim will enable us to meet clients’ expectations, automatically keeping them up to date with the progress of their case. This seamless client journey, combined with the increased efficiencies from the streamlining of time-sapping administration, will be crucial for staying ahead of the competition in this increasingly competitive sector.”