London headquartered Fieldfisher has grown to become one of the country’s most respected corporate law firms, employing over 500 staff at 10 offices throughout the UK, Europe and the rest of the world. Providing a full range of legal services to clients across a wealth of industry sectors, the firm boasts an enviable reputation for understanding a broad range of cultural and legal approaches whilst providing a consistent service.
Fieldfisher is rolling out the Proclaim Debt Recovery Software solution throughout the Debt Recovery team. The integrated, centralised Proclaim database will ensure a consistent approach for all fee earners enabling a fast turnaround and improved bottom line. Fieldfisher will also take advantage of Proclaim’s inbuilt flexibility, producing custom workflows to suit the firm’s unique processes and file management practises.
As part of the implementation, Eclipse will integrate Proclaim’s time recording platform and the firm’s existing financial management solution for accurate billing. Fieldfisher will also utilise Proclaim’s reporting toolkit which can be tailored for each user or activity – boosting efficiency and providing detailed analysis of the team’s performance.
Robert Surridge, head of debt recovery at Fieldfisher, comments:
“Our clients’ expectations are becoming increasingly high and it’s crucial that we meet these changing demands. With Proclaim we can enhance our efficiency, removing administrative overheads, freeing up more quality time to better understand our client’s needs – it’s this knowledge and understanding that helps set us apart from the competition.”