Legal services specialist ARAG has completely remodelled its suite of commercial legal protection policies with innovative new cover and fewer restrictions and all excesses have been removed. The aim is to clearly highlight the market leading cover and remove any complexity.
The Essential Business Legal, Absolute Business Legal and Employment Practices Liability policies have been rewritten and upgraded following a record-breaking year which saw the number of businesses insured rise substantially to nearly 200,000. All previous benefits continue or are improved, including fees payable at Employment Tribunals and Appeals plus loss of earnings cover, while additional cover differentiates the policies from those of competitors.
Available now for all new quotes and automatically at renewal, cover newly extends to disputes arising from TUPE (Transfer of Undertakings laws) and over breaches of restrictive covenants by employees or ex-employees, with counselling services now extending to family members of employees. Furthermore, a unique service of Crisis Communications helpline and insurance cover has been incorporated into all three policies
Wider benefits also apply as appropriate with increased personal cover for business directors and partners, such as ID theft and motor defence, and there is access to a new redundancy approval service, to ensure fair selection procedures are followed.
“We recognise that our competitors tried to close the gap on our innovative cover but now they’re even further behind”, comments ARAG Head of Underwriting and Marketing, David Haynes. “Following extensive research from the market there is much wider and more relevant cover in the ARAG commercial policies, plus a wealth of advice and assistance from our specialist partners via helplines and online.
“By changing the presentation and simplifying the wordings we are making the broker’s job more straightforward. It is much easier to understand precisely what is covered and what is not. Removing excesses and inner policy limits is all part of that process”.
Extending cover to include employment restrictive covenants is particularly relevant in the era of social media because defending and pursuing claims has become more difficult with the greater visibility of information online. Inclusion of disputes which fall within TUPE laws and the offer of mediation services on all claims are also included in direct response to increasing demand from the market..
One of the unique features of cover is the 24-hour crisis communications service. This enables policyholders to respond to negative publicity or media attention following an event that could cause reputational damage. Previously trialled as an option for intermediaries to incorporate into their own cover this is now available to all ARAG commercial policyholders. Up to £10,000 of professional PR and crisis communications management services are available following referral from the helpline.
“The range of free or subsidised legal services we offer is continually expanding” adds Mr Haynes. “We can now arrange specialist advice to assist policyholders in planning redundancies so that a fair selection process is implemented. Commercial legal protection these days is such an integral part of business management that all these advice services are on hand from Day 1 of cover”.