Until the culture changes at the frontline of the NHS through learning and patient safety recommendations, I find it difficult to see how the concomitant claims handling will change.

Corporate governance is a core responsibility of businesses, particularly those subject to complex law and regulation such as the legal and insurance sectors.

Electronic cigarettes have hit the headlines throughout the world these last few weeks and accusations relating to their potential health hazards are growing. But what will be the legal consequences?

A recent decision in the Court of Appeal concerning ADR is striking for a number of reasons, not least of which is the perceived restriction of the citizen’s right to exercise his or her right to a fair trial.

If some headlines in the legal and insurance press are to be believed, it may seem that disclosure will be digitised, insurers are over-rated, and the role of actuaries could be archived.