A quantum leap for PI? Insurer, chambers, IT company and medical agency join forces

Binks: putting independent legal expertise back into the process

A four-way tie-up that gives claimant personal injury (PI) solicitors free access to a case management system, counsel’s opinion on quantum, and medical reports was launched today.

Quantum Leap is a joint venture between Elite Insurance, Birmingham-based Citadel Chambers, Speed Medical Services and iSaaS Technology, which is part of alternative business structure Quindell plc.

Firms using Quantum Leap have access to iSaaS’s cloud-based software package tailored for PI claims. If the client chooses to take out after-the-event (ATE) insurance, the system put Elite immediately on cover, and the commission earned by the as-yet unnamed broker pays for the opinion from Citadel. The broker also arranges the medical from Speed.

The group said that purchasing these services up front at high volume “will enable significant savings and absorption of costs into the package”.

The alliance brings together Elite’s experience as a professional indemnity insurance (PII) provider for solicitors, in addition to its ATE products, and the plans that Citadel has been developing to bring direct access work to the PI market on a high-volume commercial level.

Jeff Dawson, director of sales at Elite, said: “Where we can see that firms and clients are using an effective ATE policy, and are conducting cases with the benefit of independent advice from counsel from the outset, then that obviously increases our confidence that solicitors are managing their risks accordingly in line with our expectations and therefore our alignment to the process is clearly defined alongside that of the solicitor and his/her client.

“There is some concern within Elite Insurance that firms running without adequate ATE protection may in the future be tempted to under settle their client’s personal injury claims rather than run the risk of the client being exposed to costs outside of the protection of qualified one-way costs shifting, which then may become a feature of future PII claims…

“We believe that by law firms understanding the claims risks under LASPO and taking steps to minimise these through using Quantum, the risk of under-valuing a claim will reduce and the lower probability of a claim on a solicitors professional indemnity policy will therefore reflect positively on any renewal quote.”

John Binks, the director of Citadel Chambers, added: “The commoditisation of claimant PI work has, we feel, squeezed the actual application of legal expertise out of the process in many lower-end claims. We think we can put independent legal expertise back in, at no additional cost to the solicitor or the client.

“This should give confidence to all parties involved, including ATE and PII insurers, that the right outcome is being achieved on the basis of the right advice.”

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