Claimant personal injury lawyers using the RTA portal will be required to check clients’ claims records on a new database before submitting a new case from 1 June this year, it has been announced.
The askCUE service is a joint initiative to help reduce fraud by the Association of British Insurers, Motor Insurers’ Bureau, Motor Accident Solicitors Society, Association of Personal Injury Lawyers and the Law Society.
Lawyers can register for the service from 5 May, at a cost of £110 plus VAT per year.
To make a search, solicitors will have to submit the client’s name, address, date of birth and National Insurance number – with the client’s consent. In return they will receive details of any personal injury/industrial illness incidents reported to insurance companies in the previous five years, whether or not they gave rise to a claim.
James Dalton, director of general insurance policy at the Association of British Insurers, said: “This represents a significant step forward as the insurance industry and claimant communities join forces in the fight against fraud. The development and delivery of the service is a tangible demonstration of what can be achieved when our sectors work together.
“There’s plenty that we disagree on, but getting the fraudsters and cheats out of the personal injury claims system is something we all agree on which is why the delivery of askCUE is an important milestone in the on-going fight against fraud.”
Susan Brown, chair of the Motor Accident Solicitors Society, said that after four years of work, she was delighted that insurers and claimant solicitors would be able to “share information, at an early stage in a claim, that might indicate potential fraud”.
She went on: “This is an important first step in greater collaboration across the industry and we look forward to actively exploring how further data sharing might contribute to the fight against fraudulent claims.”
Solicitors who submit a small number of personal injury claims a year can register for a set enquiry package which provides up to 10 searches per annum, for which there is no charge. The service is available from www.askCUE.co.uk .
Solicitors can register by either having one account covering all office locations or having a separate account for each office.