ARAG, a Litigation Futures Associate, has announced a new partnership with specialist high net-worth (HNW) insurer Oak Underwriting to provide legal expenses and home emergency assistance insurance to its HNW portfolio.
Launching for new business on 1 September, the account moved to ARAG after Oak Underwriting responded to broker feedback that enhancements needed to be made to these add-on sections.
Both the family and home emergency covers have been enhanced above the level currently provided and will include high-grade, non-call centre legal advice, bespoke in-house legal expenses claims handling at ARAG, experienced solicitors working on claims, and a quality home emergency claims solution.
Calvin Owen, director of Oak Underwriting, said: “We are dedicated to serving the HNW insurance market and understand their unique lifestyles, responding with an individually tailored approach for each client. Moving an account like this is never an easy decision; however, ARAG stepped up to the challenge, their experience in this sector is clear to see. We have already had positive feedback from our brokers who welcome the new partnership.”
Head of Sales at ARAG, Andy Talbot added: “We are delighted to add Oak Underwriting to our expanding HNW portfolio. Not only do we relish the opportunity to work with their customers, but also the team who we have known and respected for many years.
“It is a sign of our expertise in this field to be handpicked by Oak Underwriting in such a competitive marketplace. Aligning with our approach to product and service provision as well as our commitment to total customer satisfaction we look forward to working together to add unique value to this discerning market.”