MedCo suspends 37 users for failing to upload medical case data

Medical report: user agreements set deadlines

MedCo has continued its enforcement activity by suspending 23 medical reporting organisations (MROs) and 14 direct medical experts (DMEs) for failing to upload medical case data to its system.

Both are required to upload medical case data as part of their user agreements – MROs within 30 days and DMEs within six months from the date of selection by the instructing party.

MedCo acted after sending out reminder communications and subsequent warning letters. The suspended MROs and DMEs will be allowed to complete existing instructions, but will no longer be presented in MedCo search offers.

In a statement, MedCo said it would “reassess their position on the system once their outstanding case data has been uploaded”.

It added: “MedCo has written to all users to advise them of the enforcement action and to confirm that medical case data upload will continue to be monitored and form part of the MedCo 2017 audits.”

It emerged last month that in the year to 31 March 2017, MedCo sent 337 warning letters, suspended 235 users – MROs, DMEs and ‘authorised users’, mainly claimant lawyers – although 84 of them were reinstated after modifying their behaviour. In all, 134 user agreements were terminated.

The behaviours that were sanctioned included circumventing the random search selection process and influencing medical experts’ opinions on diagnosis/prognosis.

It also took action over undertaking medical examinations in inappropriate circumstances, increasing market share of instructions in breach of government policy, and failing to upload case data, the company behind the system has revealed.

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