NHSLA includes costs specialists on first mediation panel

Wallis: expertise recognised

Wallis: expertise recognised

The NHS Litigation Authority (NHSLA) has included a specialist costs service among the three providers named on its new mediation panel, which began work today.

The Centre for Effective Dispute Resolution (CEDR), Trust Mediation and Costs Alternative Dispute Resolution (CADR) make up the panel.

The two-year contracts were said to be worth £160,000 on total during the procurement exercise, and follow a successful pilot.

In a statement today, the NHSLA said the tender enabled it “to use its unique buying power on behalf of the NHS to procure the highest quality mediation services for the NHS at the lowest possible cost”.

NHSLA chief executive Helen Vernon said: “Our plans to launch a mediation service have been well received by all those involved in the resolution of incidents resulting in harm…

We have used mediation to good effect throughout our 20-year history, including in high-profile cases and group actions. We will closely monitor the service to ensure we see the positive benefits we believe can result from greater uptake of this non-adversarial approach to dispute resolution.”

Hannah Rawlins, CADR Registrar, said: “We look forward to assisting in the streamlining of legal costs recovery, facilitating efficiency and promoting the swift and fair resolution of claims at every opportunity for all parties involved in the process.”

Tim Wallis, chairman of Trust Mediation, said: “We are delighted our expertise as a leading specialist panel of independent personal injury and clinical negligence mediators has been recognised by the NHSLA in the award of this contract.”

CEDR director Graham Massie added: “The mediation of disputes with the NHS will make a positive difference for all concerned, especially patients and the families of patients, sparing them the expense and stress of going to trial when looking for the resolution of a claim.

“Having worked with the NHS in various ways over the last two decades CEDR is delighted to see the NHSLA now confirming its use of mediation and to be one of the organisations selected by them to help find settlements where there are disputes.”

    Readers Comments

  • Jonathan Dingle says:

    Isn’t it revealing that NHSLA don’t say that they will pay out damages – just an apology or explanation! Why should Claimants use these mediators?

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