Tag Results

Legal Ombudsman urges regulators to act over CFA concerns

The profession’s regulators have failed to respond to a Legal Ombudsman report outlining its concerns about the way lawyers are operating conditional fee agreements (CFAs), the chief ombudsman has complained.

July 4th, 2014 | No Comments »

Ombudsman warns about use of CFAs in an "aggressive" post-Jackson marketplace

The Legal Services Ombudsman last year ordered remedies totalling nearly £1m in complaints relating to ‘no win, no fee’ agreements – a result it attributed to the harsh post-Jackson operating environment for law firms.

January 6th, 2014 | Comments Off on Ombudsman warns about use of CFAs in an "aggressive" post-Jackson marketplace

LSB tells ombudsman to monitor complaints about damages-based agreements

Continuing concern over the potential for mis-selling damages-based agreements has led the Legal Services Board to order the Legal Ombudsman to monitor the complaints it receives in relation to them.

June 20th, 2013 | Comments Off on LSB tells ombudsman to monitor complaints about damages-based agreements

Legal Ombudsman: "easy" to see legal expenses insurance becoming compulsory

It is “easy” to imagine a world where legal expenses insurance becomes mandatory in the same way that car insurance is, the Chief Legal Ombudsman claimed today. Adam Sampson said they would also be keeping a close eye on how DBAs develop.

June 13th, 2013 | 2 Comments »

Ombudsman: legal expenses insurance is a good thing – if only consumers understood it

Legal expenses insurance is a good thing in the post-LASPO world but consumers have little understanding of it, the Legal Ombudsman warned today. He also highlighted unrealistic ‘no win, no fee’ promises and dubious fixed-fee services.

July 11th, 2012 | Comments Off on Ombudsman: legal expenses insurance is a good thing – if only consumers understood it