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Legal Ombudsman urges regulators to act over CFA concerns
The profession’s regulators have failed to respond to a Legal Ombudsman report outlining its concerns about the way lawyers are operating conditional fee agreements (CFAs), the chief ombudsman has complained.
Ombudsman warns about use of CFAs in an "aggressive" post-Jackson marketplace
The Legal Services Ombudsman last year ordered remedies totalling nearly £1m in complaints relating to ‘no win, no fee’ agreements – a result it attributed to the harsh post-Jackson operating environment for law firms.
LSB tells ombudsman to monitor complaints about damages-based agreements
Continuing concern over the potential for mis-selling damages-based agreements has led the Legal Services Board to order the Legal Ombudsman to monitor the complaints it receives in relation to them.
Legal Ombudsman: "easy" to see legal expenses insurance becoming compulsory
It is “easy” to imagine a world where legal expenses insurance becomes mandatory in the same way that car insurance is, the Chief Legal Ombudsman claimed today. Adam Sampson said they would also be keeping a close eye on how DBAs develop.
Ombudsman: legal expenses insurance is a good thing – if only consumers understood it
Legal expenses insurance is a good thing in the post-LASPO world but consumers have little understanding of it, the Legal Ombudsman warned today. He also highlighted unrealistic ‘no win, no fee’ promises and dubious fixed-fee services.
